by Janire Monsalvo | Jan 23, 2024
The Challenge In 2021 we were awarded 45MW in the renewable energy auction in Spain. This began the calendar programmed by the country to auction 19.44 GW of renewables until 2025. A great step in fulfilling the decarbonization commitments included in the Paris...
by Ane Sestafe | Apr 26, 2023
The challenge Our client presented us with the need to evaluate the implementation of a new CRM with a clear commercial and productivity objective. The initiative arose to provide the network of collaborators and sales agents a system that would help them to improve...
by Janire Monsalvo | Apr 26, 2023
The challenge Companies are constantly faced with the challenge of increasing their competitiveness and improving their customers’ experience. To do this, it is essential for them to adapt to market trends, offering competitive prices and reducing the execution...
by Ane Sestafe | Apr 26, 2023
The challenge One of our client’s office support centre has several channels of support, chat, telephone and email. The problem the company was facing was that the email channel was overwhelmed, as it receives hundreds of spam emails, several repeated requests...
by Ane Sestafe | Apr 26, 2023
The challenge One of our clients of the finantial sector presented us with the need to optimise their mortgage lending process. The challenge they posed to us was to reduce the response time for the customer from the moment they apply for a mortgage until they sign...
